Inclusive Mobility program

Inclusive Mobility: A how-to guide for public transit

The Inclusive Mobility program is now available to residents of Greater Montréal who wish to learn more about using the following public transit networks:

  • exo (bus and train)
  • REM (light rail)
  • RTL (bus)
  • STL (bus)
  • STM (bus and métro)

This is a joint project with the ARTM, run by the STM in collaboration with its partners exo, the REM, the RTL and the STL.

What is Inclusive Mobility?

Inclusive Mobility is a training program that provides practical, hands-on tools to help public transit customers with functional limitations learn more about using the bus, métro, train and REM networks. The goal is to promote their safety, autonomy and confidence.

The program is also free.

Who is the program for?

Inclusive Mobility was developed for people with functional limitations, limited mobility, intellectual disabilities, autism spectrum disorder or a speech and language disorder. Customers eligible for paratransit and regular transit users may take part in the program.

Program structure

The Inclusive Mobility program includes:

  • Two to five theory modules in groups (bus, métro, REM, trip planning, safety and proper conduct)
  • In-person vehicle and facility visits
  • Up to four one-on-one sessions where customers practise the route of their choice with a personal guide

You will receive class locations and other program details after registering.

Want to sign up?

Authorized partners of the STM will be able to register groups of participants for the program. Stay tuned for more details on the next registration period.

Need help?

By phone


  • Monday to Friday, from 6 a.m. to 8:30 p.m.

  • Saturday, Sunday and holidays, from 9 a.m. to 5 p.m.

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