Customer service

Do you wish to contact us? You will find our customer services telephone numbers, addresses and opening hours below. Please note that our contact information varies according to mode of transportation and service area.

My Account

Telephone: 514 287-TRAM (8726)
Toll free*: 1 888-702-TRAM (8726)

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays** : 9 a.m. to 5 p.m.
*Throughout exo's territory
**Closed on January 1st and December 25

OPUS+ Membership

Telephone: 514 287-TRAM (8726)
Toll free*: 1 888-702-TRAM (8726)

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays** : 9 a.m. to 5 p.m.
*Throughout exo's territory
**Closed on January 1st and December 25

Bus Services – South Shore

Chambly-Richelieu-Carignan, Sainte-Julie and Vallée du Richelieu
Haut-Saint-Laurent, Roussillon and Sud-Ouest
La Presqu’Île
Le Richelain
Sorel-Varennes

Bus Services – North Shore

Express d'Oka
L’Assomption
Laurentides
Terrebonne-Mascouche

Train

All train lines

Telephone
514 287-TRAM (8726)
Toll free*: 1 888 702-TRAM (8726)

Monday to Friday: 6 a.m to 8:30 p.m.
Saturday, Sunday and statutory holidays**: 9 a.m. to 5 p.m.
*Throughout exo's territory
**Closed on January 1st and December 25

Address

exo
700 de La Gauchetière St. West, 26th floor
Montréal (Québec) H3B 5M2

Paratransit

Sector formerly served by TARSO
Sector formerly served by Handi-Bus
Châteauguay (Transports Accès)
L’Assomption
Laurentides
Marguerite-D’Youville
Terrebonne-Mascouche
Vallée du Richelieu
Sector formerly served by Transport Soleil

Sector formerly served by TARSO

Email
transport.adapte@exo.quebec

Telephone
1 877 433-4004

Business hours
Sunday to Thursday: 6:30 a.m. to midnight
Friday, Saturday and statutory holidays: 6:30 a.m. to 1 a.m.

Address
Exo Administrative and Operational Office, South Shore
Exo Paratransit Service
255 Laurier Blvd.
McMasterville, Québec J3G 0B7

Sector formerly served by Handi-Bus

Email
transport.adapte@exo.quebec

Telephone
1 877 433-4004

Business hours
Sunday to Thursday: 6:30 a.m. to midnight
Friday, Saturday and statutory holidays: 6:30 a.m. to 1 a.m.

Address
Exo Administrative and Operational Office, South Shore
Exo Paratransit Service
255 Laurier Blvd.
McMasterville, Québec J3G 0B7

Châteauguay (Transports Accès)

Email: direction@transportsacces.com

Telephone
450 699-1077

Monday to Friday: 8:00 a.m. to 4 p.m.
Saturday, Sunday and statutory holidays: closed

Address

Transports Accès
100 Kepler St., Room 12
Châteauguay (Québec), J6K 5E4

L’Assomption

Email
transport.adapte@exo.quebec

Telephone
1 877 433-4004

Business hours
Sunday to Thursday: 6:30 a.m. to midnight
Friday, Saturday and statutory holidays: 6:30 a.m. to 1 a.m.

Address

Exo Administrative and Operational Office, North Shore
83 Turgeon St., 2^nd Floor
Sainte-Thérèse¸, Québec J7E 3H7

Laurentides

Email
transport.adapte@exo.quebec

Telephone
1-877-433-4004

Business hours
Sunday to Thursday: 6:30 a.m. to midnight
Friday, Saturday and statutory holidays: 6:30 a.m. to 1 a.m.

Address

Exo Administrative and Operational Office, North Shore
83 Turgeon St., 2^nd Floor
Sainte-Thérèse, Québec J7E 3H7

Marguerite-D’Youville

Email
transport.adapte@exo.quebec

Telephone
1 877 433-4004

Business hours
Sunday to Thursday: 6:30 a.m. to midnight
Friday, Saturday and statutory holidays: 6:30 a.m. to 1 a.m.

Address

Exo Administrative and Operational Office, South Shore
Exo Paratransit Service
255 Laurier Blvd.
McMasterville, Québec J3G 0B7

Terrebonne-Mascouche

Email
transport.adapte@exo.quebec

Telephone
1 877 433-4004

Business hours
Sunday to Thursday: 6:30 a.m. to midnight
Friday, Saturday and statutory holidays: 6:30 a.m. to 1 a.m.

Address

Exo Administrative and Operational Office, North Shore
83 Turgeon St., 2^nd Floor
Sainte-Thérèse, Québec J7E 3H7

Vallée du Richelieu

Email
transport.adapte@exo.quebec

Telephone
1 877 433-4004

Business hours
Sunday to Thursday: 6:30 a.m. to midnight
Friday, Saturday and statutory holidays: 6:30 a.m. to 1 a.m.

Address

Exo Administrative and Operational Office, South Shore
Exo Paratransit Service
255 Laurier Blvd., Suite 120
McMasterville, Québec J3G 0B7

Sector formerly served by Transport Soleil

Email: transportadapte.soleil@exo.quebec

Telephone
450 424-0744

Monday to Thursday: 7:30 a.m. to 5 p.m.
Friday: 7:30 a.m. to 4:30 p.m.

Address

Exo Administrative and Operations Centre, South Shore
Exo Paratransit Service
255 Laurier Blvd., Suite 120
McMasterville, Québec J3G 0B7

Chambly-Richelieu-Carignan, Sainte-Julie and Vallée du Richelieu

Telephone
450 464-6174

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays** : 9 a.m. to 5 p.m.

Address

exo secteurs Chambly-Richelieu-Carignan, Sainte-Julie, Vallée du Richelieu
255 Laurier Blvd., Suite 120
McMasterville (Québec) J3G 0B7

Haut-Saint-Laurent, Roussillon and Sud-Ouest

Telephone
450 698-3030 | Toll free: 1 877 698-3665

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays** : 9 a.m. to 5 p.m.

Address

exo secteurs Haut-Saint-Laurent, Roussillon, Sud-Ouest
15 Maple Blvd., Suite 200
Châteauguay, (Québec) J6J 3P7

La Presqu’Île

Telephone
450 424-2485

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays** : 9 a.m. to 5 p.m.

Address

exo secteur La Presqu’Île
4 Saint-Michel St.
Vaudreuil-Dorion (Québec) J7V 1E7

Le Richelain

Telephone
514 877-6003

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays** : 9 a.m. to 5 p.m.

Address

exo secteur Le Richelain
375 Roland-Therrien Blvd., Suite 520
Longueuil (Québec) J4H 4A6

Sorel-Varennes

Telephone
450 743-4411 | Toll free: 1 800 268-1436

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays** : 9 a.m. to 5 p.m.

Address

exo secteur Sorel-Varennes
250 Poliquin Blvd.
Sorel-Tracy (Québec) J3P 7Y9

Express d'Oka

Telephone
450 491-1818

Monday to Friday: 8:30 a.m. to 12 p.m and 1 p.m. to 4:30 p.m.

Address

Express d'Oka
1 Place de la Gare, Suite 301
Saint-Eustache (Québec) J7R 0B4

L’Assomption

Schedules and bus lines
1 877 492-6111

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays: 9 a.m. to 5 p.m.

Address

Exo’s North Shore Administrative and Operational Office
83 Turgeon St., 2nd Floor
Sainte-Thérèse (Québec) J7E 3H7

Complaints and comments
450 433-7873
Toll free: 1 833 705-7873

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays: 9 a.m. to 5 p.m.

L’Assomption Sales outlet
475 Leclerc St.
Repentigny (Québec) J6A 8J4

Opening hours
Monday to Friday: 8:15 a.m. à 6:15 p.m.
Saturday, Sunday and statutory holidays: closed

Terrebonne-Mascouche

Schedules and bus lines
1 877 492-6111

Monday to Friday: 6 a.m. to 8:30 p.m
Saturday, Sunday and statutory holidays: 9 a.m. to 5 p.m.

Address

Exo’s North Shore Administrative and Operational Office
83 Turgeon St., 2nd Floor
Sainte-Thérèse (Québec) J7E 3H7

Complaints and comments
450 433-7873
Toll free: 1 833 705-7873

Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays: 9 a.m. to 5 p.m.

Terrebonne Terminal
5000 Côte de Terrebonne
Terrebonne (Québec) J6W 6J4

Opening hours
Monday to Friday: 6 a.m. to 8 p.m. *Closed from 12 p.m. to 1 p.m.
Saturday, Sunday and statutory holidays: 9 a.m. to 8 p.m. *Closed from 12 p.m. to 1 p.m.

Laurentides

Schedules, bus lines, complaints and comments
450 433-7873
Toll free: 1 833 705-7873

Opening hours

Call Centre
Monday to Friday: 6 a.m. to 8:30 p.m.
Saturday, Sunday and statutory holidays: 9 a.m. to 5 p.m.

Address

Exo’s North Shore Administrative and Operational Office
83 Turgeon St., 2nd Floor
Sainte-Thérèse (Québec) J7E 3H7

Sainte-Thérèse Point of purchase and service

Monday: 8:30 a.m. to 8 p.m.
Tuesday: 8:30 a.m. to 8 p.m. *Open until November 10, 2018
Wednesday: 8:30 a.m. to 6 p.m.
Thursday: 8:30 a.m. to 8 p.m.
Friday: 8:30 a.m. to 6 p.m.
Saturday, Sunday and statutory holidays: closed

Saint-Jérôme Intermodal Station
280 Latour St.
Saint-Jérôme (Québec) J7Z 2G7

Opening hours

Monday to Friday: 6 a.m. to 10:30 p.m.
Saturday and statutory holidays: 7 a.m. to 10:30 p.m.
Sunday: 8 a.m. to 10:30 p.m.
Closed every day from 11:30 a.m. to 12 p.m. and 7:30 p.m. to 8 p.m.
At all times: Opus card with photo from 8 a.m. to 8 p.m.

Saint-Eustache Aquatic Complex
230 Arthur-Sauvé Blvd.
Saint-Eustache (Québec) J7R 1X9

Opening hours

Monday to Friday: 9 a.m. to 8 p.m.
Saturday, Sunday and statutory holidays: 9 a.m. to 4 p.m.

Frequently asked questions

We are happy to see you again! Our wait times to reach our Customer relations Centre are longer than usual. Thank you for your patience.